Terms and Conditions
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Terms and Conditions
Privacy Policy
We do not store any credit card details, nor do we share customer information with third parties. Your privacy is our priority, and we ensure secure handling of all personal data.
Cookies
Cookies are small pieces of data stored on a visitor’s device by the website. We use cookies to:
- Identify and track visitors
- Monitor website usage
- Manage access preferences
If you prefer not to have cookies stored on your device, you can disable them in your browser settings. However, please note that some website features may not function properly without cookies.
Delivery Policy
- Dispatch Time: Orders are typically dispatched within 24 hours (excluding the order date).
- Shipping Costs: Please refer to our Shipping Rates page for details.
- Couriers: We use RM, EVRI, and FedEx, with the choice of courier based on the delivery address and package value.
Refund & Cancellation Policy
We are committed to customer satisfaction. Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel your purchase within 30 working days from the day after delivery.
Return Conditions:
- Items must be unused, complete, and in original “as new” condition.
- Securely package the item and include the delivery slip.
- Use a recorded delivery service for protection.
Return Costs:
- The buyer is responsible for return shipping costs unless the item was delivered in error or is faulty.
- Once we receive the item, we will process a full refund of the purchase price.
For any further inquiries, please contact our support team.